Valhalla blog

Practical technology advice for Coastal Bend businesses and homes — in plain English, no jargon.

Small business owner and team discussing cybersecurity in a bright office

Turn on automatic updates — and actually let them run

Pick a computer in your office. When did it last update? Most updates are fixes for holes that are already known — turn on automatic updates, and restart on a schedule so they actually finish installing.

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Small business owner and team discussing cybersecurity in a bright office

That urgent email probably isn't urgent

If you get an email that pushes you to act right now — pay this invoice, reset this password, your account will be locked today — slow down. That pressure is the trick.

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Rows of server drives with status lights in a data center

Backup readiness: could your business survive losing its files?

A backup you have never restored from is a hope, not a plan. The five checks that tell you whether your business could actually survive losing its files.

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Three business professionals reviewing a contract together in a modern office

Before You Renew Your IT Contract, Ask These Questions

A contract you signed a year or three ago is coming due, and signing the renewal feels like the path of least resistance. Before you sign, ask seven plain questions — and get the answers in writing.

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Small business owner reviewing a budget on a laptop in a bright office

If a vendor changes their bank details, call before you pay

If an email shows up saying a vendor changed their bank account and future payments should go to a new one, stop. Do not reply to that email. Do not pay yet.

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Small business owner reviewing a budget on a laptop in a bright office

How to choose an IT company in the Coastal Bend

The wrong IT company costs you twice — the contract, then the cleanup. Eight questions to ask any provider before you sign, with our own answers published in writing.

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Small business owner and team discussing cybersecurity in a bright office

When someone leaves, their logins should leave too

When an employee walks out for the last time, what can they still log into on Monday? For a lot of small businesses, the honest answer is: plenty.

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Small business owner and team discussing cybersecurity in a bright office

Nobody on your team needs admin rights on their PC

When every user account is an administrator, one wrong click hands over the keys to the whole machine.

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Small business team working at computers in a bright office

Your team’s passwords are weaker than you think — fix it this week

People reuse passwords. When a website they use at home gets breached, the password that opens that site can also open your business email.

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Small business owner reviewing a budget on a laptop in a bright office

One security move every business owner should make this week

Email is the master key. Your bank, your payroll, your vendors — password resets for all of them flow through the inbox.

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Alan Decker at his desk, ready for a remote support session

The 3-2-1 backup rule

Here’s a question I ask every business owner: if a flood took your office tonight, could you be back up and running tomorrow?

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Small business owner and team discussing cybersecurity in a bright office

5 security basics every 20-person company needs (and what most skip)

Your company isn’t insecure because you’re careless — it’s because nobody owns IT. The five unglamorous basics attackers count on you skipping.

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Small business owner reviewing a budget on a laptop in a bright office

What managed IT actually costs for a 20-person company

Nobody will give you a straight number on managed IT pricing. Here’s the number — $150 to $300 per seat per month — and what moves it.

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Small business team working at computers in a bright office

What a ransomware attack actually looks like for a 15-person company

Ransomware doesn’t just hit big corporations. Here’s how an attack unfolds for a typical small office — what it costs, and the three unglamorous things that would have stopped it.

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